The waste and utilities sector is under the microscope with strict regulations, environmental standards and public accountability. Managing complex collection routes, specialised equipment, and multiple service schedules requires precision and reliability. At MyFleet, we provide telematics solutions and waste management solutions designed specifically for waste management companies, recycling operations, water utilities and energy service providers. Our technology helps you operate more efficiently, stay compliant and deliver consistent high-quality service to your communities.
Fleet Management
Fleet management is the backbone of any business that relies on vehicles to deliver services, especially in the waste and utilities sector. For fleet managers, the ability to monitor and manage a diverse range of vehicles in real time is key to maximising productivity and efficient operations. By using advanced fleet tracking technology, businesses can get instant visibility into the location and status of every vehicle, so they can allocate resources smartly and respond to customers faster. This real-time insight enables fleet managers to make data-driven decisions to reduce costs, streamline routes and improve overall service delivery. Ultimately, effective fleet management not only increases productivity but also customer satisfaction by ensuring on-time service.
Get full visibility of your waste and utility fleet operations
Fleet Tracking and Operational Control
Real Time Vehicle Tracking
Track garbage trucks, recycling vehicles, utility service trucks, and specialised equipment, as well as bins and equipment across your entire service area
Route Completion Verification
Ensure all scheduled stops are completed and track service throughout the day
Collection Schedule Management
Coordinate complex pickup schedules, special collections and emergency service calls
Service Area Area Optimisation
Analyse coverage patterns to identify gaps and improve service reliability
Flexible Service Plans
Choose from a range of plans designed for waste and utility fleets, flexible and scalable as your operations grow
The system integrates with various devices, including GPS trackers and sensors, to give you full operational control.
PTO and Equipment Monitoring
Track the specialised equipment that powers your operations:
PTO Event Tracking
Monitor power take-off usage for compactors, lifts and hydraulic systems with time-stamped data
Lift Cycle Counting
Track bin lifts and compaction cycles to measure productivity and equipment wear
Hydraulic System Monitoring
Detect equipment failures before they cause service disruptions
Equipment Usage Analytics
See how specialised equipment is being used to optimise fleet composition
Asset Protection and Security
Protect your valuable equipment:
High Value Asset Tracking
Track expensive waste collection vehicles, utility trucks, and specialised equipment
Theft Prevention
Get alerts for unauthorised vehicle movement or operation outside scheduled hours to prevent theft through real-time monitoring and notification features
Equipment Inventory Management
Track ancillary equipment, including bins, containers, generators and tools
Geo-Fence Protection
Set boundaries for equipment storage areas and get alerts for unauthorised removal
Integrated Camera Systems and Driver Protection
Document operations and protect your drivers with video solutions:
Multi-Angle Camera Coverage
Capture footage from front, rear and side-mounted cameras, including a dash camera as part of the video solution
Incident Documentation
Record accidents, property damage claims and customer disputes with time-stamped video evidence
Driver Exoneration
Protect drivers from false claims with video documentation of events
AI-Powered Event Detection
Automatically capture and flag significant events like harsh braking, collisions or near misses
In-Vehicle Display Technology
Empower drivers with real-time information and documentation capabilities:
Interactive Route Guidance
Provide drivers with optimised routes and real-time schedule updates
Event Recording Interface
Enable drivers to document issues like damaged bins, contaminated loads or access problems at the point of service
Customer Communication
Display special instructions, service notes and collection requirements for each stop
Performance Feedback
Give drivers immediate visibility into their performance metrics and safety scores
Issue Documentation
Create accountability and streamline customer service:
Damaged Bin Recording
Photograph and document damaged containers at the point of discovery
Contamination Documentation
Record evidence of contaminated recycling or improper waste disposal
Access Issue Reporting
Document blocked access, parking problems or other collection obstacles
Service Exception Tracking
Record missed collections, partial pickups or special circumstances with photo evidence
Regulatory Compliance and Environmental Standards
Meet industry requirements with confidence:
Hours of Service Compliance
Track driver hours to ensure transportation regulations
Weight Limit Monitoring
Monitor vehicle weights to prevent overloading and road regulation violations
Emissions Tracking
Record and report on vehicle emissions for environmental compliance
Safety Regulation Adherence
Maintain documentation of safety checks, equipment inspections and compliance activities
Route Optimisation and Efficiency
Maximise productivity and minimise environmental impact:
Dynamic Route Planning
Optimise collection routes based on traffic, weather and schedule changes and select the most efficient routes using advanced analytics
Fuel Consumption Analysis
Reduce fuel costs and emissions through efficient routing and driving behaviour monitoring
Collection Density Mapping
Identify opportunities to consolidate routes and improve efficiency
Seasonal Route Adjustment
Adapt routes for seasonal variations in waste generation and weather conditions
Fuel Management
Fuel is one of the biggest ongoing expenses for any fleet, so effective fuel management is top of mind for fleet managers committed to efficiency and a sustainable future. With Fleet Complete’s fuel management solution, fleets get real-time monitoring of fuel consumption across all vehicles. This powerful tool allows managers to quickly identify inefficiencies like excessive idling or unauthorised fuel use and implement targeted strategies to reduce waste. The system also provides robust safeguards to prevent fuel theft, so every litre is accounted for and used correctly. By optimising fuel usage, fleets not only reduce their operating costs but also their environmental impact, supporting broader sustainability goals and a greener future.
Customer Service
Improve service quality and customer satisfaction:
Proof of Service
Provide customers with time-stamped verification of collection completion
Service Exception Notifications
Automatically notify customers of missed collections or service issues
Real Time ETAs
Give customers accurate arrival windows for scheduled services
Digital Service Records
Maintain service history for each customer account
Environmental Impact
Support sustainability goals and environmental responsibility:
Carbon Footprint Reporting
Track and report on fleet emissions for environmental compliance and sustainability initiatives
Recycling Rate Analytics
Monitor contamination rates and improve recycling program effectiveness
Fuel Efficiency Optimisation
Reduce environmental impact through route optimisation and driver behaviour coaching
Green Fleet Transition
Support transition to alternative fuel vehicles with usage and performance data
Maintenance and Fleet Reliability
Keep your specialised fleet running at peak performance:
Predictive Maintenance Alerts
Prevent costly breakdowns with proactive maintenance scheduling based on usage patterns
Equipment Health Monitoring
Track critical systems like hydraulics, compactors and lift mechanisms
Service History Tracking
Maintain records for warranty compliance and equipment lifecycle management
Downtime Minimisation
Reduce service disruptions through proactive maintenance and rapid issue identification
Driver Safety and Behaviour
Protect your workforce and the public:
Backing Incident Prevention
Monitor and coach drivers on safe backing procedures in residential areas
Speed Management
Track and address speeding in school zones and residential neighbourhoods
Distraction Prevention
Identify and address unsafe behaviours like mobile phone use while driving
Fatigue Monitoring
Detect driver fatigue during long collection routes
Driver Performance Analytics
Use analytics and scorecards to monitor and improve driver performance, reduce accidents, and optimise vehicle and driver efficiency
Operations Reporting
Make data-driven decisions:
Productivity Metrics
Track collections per hour, route completion times, driver efficiency
Cost Per Collection Analysis
Understand the true cost of service delivery
Service Level Reporting
Measure and report on key performance indicators for contracts
Benchmarking
Compare route performance, driver productivity, and equipment utilisation
Contract Compliance
Meet contract requirements:
Service Verification
Provide proof of service completion and schedule adherence
Performance Reporting
Generate reports to demonstrate compliance
Emergency Response
Track response times for emergency calls and special requests
Audit Trail
Maintain records for contract audits
Utility Specific
Address utility-specific needs:
Emergency Response
Rapid deployment and tracking during outages, leaks or service emergencies
Meter Reading Route Optimisation
Efficient routing for meter reading and inspection schedules
Service Call Management
Track response times and completion rates for customer service requests
Infrastructure Inspection
Record and document infrastructure inspections with photo and location data
Multi-Service Fleet Management
Manage multiple services from one platform:
Waste Collection
Track garbage, recycling, yard waste and bulk item collection separately
Utility Service
Manage water, electric and gas service vehicles together
Cross-Functional Resource Sharing
Optimise fleet utilisation across service divisions
Centralised Reporting
Consolidated reporting across all service lines for executive oversight
Community Relations
Build trust with the community:
Transparent Operations
Demonstrate efficient and reliable service through performance data
Complaint Resolution
Address customer complaints with service records and documentation
Public Safety
Show commitment to safe operations in residential areas and school zones
Environmental Responsibility
Report on sustainability efforts and environmental impact reduction
Cost Savings and ROI
Investing in advanced fleet management solutions delivers measurable cost savings and a strong return on investment for waste and utilities businesses. By streamlining operations, reducing unnecessary fuel spend and minimising vehicle downtime, organisations can save significantly on overall costs. Real-time data and detailed reports enable fleet managers to identify inefficiencies, plan better routes and schedule maintenance, all of which lead to improved productivity and lower costs. These operational improvements translate to financial benefits, so businesses can do more with less and reinvest savings into growth and innovation. With visibility into fleet performance and spend, companies can demonstrate ROI and make informed decisions for future planning.
Industry Insights
The waste and utilities industry is changing fast, with new technologies and best practices shaping the future of fleet management. Trends like electric vehicles, AI-powered analytics, and sustainability are changing how fleets operate in Australia and beyond. Businesses are turning to data-driven solutions to improve efficiency, reduce environmental impact and meet rising customer expectations for transparency and service quality. By staying ahead of industry trends and embracing fleet management innovation, organisations can position themselves as leaders in their field and be ready to adapt to changing regulations, customer needs and technology.
Implementation and Support
Transitioning to a modern fleet management solution is seamless with MyFleet’s implementation and support services. Our experienced team will work closely with you to ensure a smooth rollout, from initial setup and device installation to comprehensive training for drivers and fleet managers. We provide ongoing support and access to resources to help you get the most out of your investment, so your fleet is ready to go from day one. With user-friendly tools, real-time data and responsive customer service, MyFleet is committed to helping you manage your vehicles, improve operations and deliver great service to your customers every day.
Scalable Platform
Grow with your changing operational needs:
Expanding Service Areas
Add new routes, vehicles and service territories
Integration
Connect to municipal systems, billing platforms and customer management software
Future Ready
Support for electric vehicles and autonomous equipment
Cloud-Based
Manage your fleet from anywhere
The waste and utilities industry has unique operational challenges that require specific solutions. MyFleet’s telematics platform provides the visibility, documentation and analytics to operate efficiently and meet regulatory and environmental standards. Our solutions help you deliver service, protect your people, optimise resources and demonstrate to the communities and municipalities you serve.
Powerful solutions for any industry
